While some new hires join your team as the perfect candidate for their role, others can benefit from some form of skills training to meet their full potential. Employers utilize many different types of training in the workspace and beyond to enhance their employees’ hard and soft skills. These skills prove beneficial to both the wellness of the employees and that of the business.
Hard skills are generally known as learned, practiced skills acquired through professional training or apprenticeship. These can include job-specific tasks, such as obtaining a specific degree, official training on a specific procedure, or earning a certification of a specific skill. Many examples of hard skills require time, investment, and practice to master, and you can track improvement fairly easily.
Soft skills include traits more often attributed to work ethic and daily operations within a business than with the physical job itself. They revolve around the way a person assesses, reacts to, and handles a problem or person. It is vital to the efficiency and success of any company to do what they can to ensure practical soft skills training throughout its employee base.
Why companies need a skills training program
Few candidates applying for or actively performing a role are perfect. Even if they did an ideal job in their old position, every company flows differently and utilizes various software and schedules. By establishing a company-wide skills training program, you can enable high-quality, consistent training across your entire workforce, allowing your company to run the way you’d like it to run. You only need minimal effort for maximum impact, as Lessonly is one of the most trusted sources for corporate skills training programs.
A great soft skills training program can also enhance nearly every aspect of your employees’ interactions with customers, prospects, and teammates. In fact, customers report higher satisfaction when they know they’ll experience consistent customer service.